Thread: How do you build trust into your website?

Hi,

How do you build trust into your website?

* Put a video of the owner / employee on the website - instantly build trust and credibility. Visitors must see real people behind the website.
* Have your telephone / office numbers on the Contact Us page. Explain to them why they should contact you, and give them an indication of when they can expect a response from you.
* Add a picture of your premises or building on your About Us page
* Have a privacy policy clearly displayed. Even though it's been shown that most people don't read it, they do notice if it is on the website or not.
* Have all your member affiliations and logos. Do you belong to the local Chamber of Commerce etc, show that you have real world connections.
* Display customer testimonials and spread them across your website on the relevant pages. Have a link if possible to the testimonial(s).
* Show visitors when your website was last updated
* Don't use overly promotional words in the writing style of your website. Try to be clear, direct and sincere.
* And finally, one big thing, ask your customers what element(s) they found as adding credibility to your website and emphasise this element.

nice post! thanks for this.

Awesome points dude! I will definately use them in my next project(s).

I will try this and let You know is it working

You forgot one thing,
Never use popup ads.
They leave a bad impression.

The points discussed by you are very useful to build trust. One more thing that I would like to add in it is your post purchase behaviors. If you want to keep your customer loyal and trust worthy then cooperate with them in any condition. Stay connected with them to retain.